(You may also need to click on "Drobo Dashboard" in the upper left-hand corner of your screen and select "Quit.")
If Drobo Dashboard is running, close it completely by clicking on the red X in the upper left-hand corner of the window, or the "X" in the upper-right corner of the window, depending on your version of Drobo Dashboard.
When the power light has turned orange (Drobo) or otherwise turned off, disconnect the data cable (USB, FireWire, or iSCSI) from Drobo to your computer.
Put Drobo into Standby or Shutdown (Drobo Dashboard > Tools).
Download the latest version of Drobo Dashboard for Macs from Downloads and Docs. Note the file name (e.g., ddinstaller_1-6-6.dmg) and the location where you store it.
From the Drobo Dashboard screen select UNINSTALL, follow the prompts to uninstall.
Once downloaded to your desktop, double click on the Drobo Dashboard.
Download the latest version Drobo Dashboard from Downloads and Docs.
Please follow the procedure below to properly uninstall and re-install Drobo Dashboard on a Mac computer.